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Treatment has acknowledged that some PS5 gamers are lacking their Alan Wake 2 preorder objects. Nevertheless, the workforce can’t repair the difficulty on their finish. The developer has as a substitute supplied a few potential options for the difficulty, considered one of which is to refer gamers to their native PlayStation Assist as a substitute.
Find out how to get the Alan Wake 2 lacking preorder bonuses
The Alan Wake 2 pre-order bonuses that some PlayStation 5 gamers haven’t obtained are the Ornate Revolver pores and skin for Alan, the Survival Sources Pack for Saga, and the Oh Deer Diner Sweater for Saga. The very first thing Treatment suggests gamers attempt is to revive their licenses, which may be achieved by following these steps:
- Go to Settings > Customers and Accounts > Different > Restore Licenses
- Choose Restore
If this doesn’t work, gamers have to contact their native PlayStation help by way of e-mail or dwell chat. Those that have reached Tier 4 on the PlayStation Stars loyalty scheme ought to obtain precedence buyer help once they hook up with the dwell chat queue.
Sadly, this answer has left some fearing they received’t ever see their preorder bonuses. Many are unable to hook up with dwell chat or get a reply to their e-mail, and a few gamers don’t also have a native PlayStation help. Utilizing Twitter is now not an choice, and gamers who’ve been recruited as on-line help brokers are unlikely to have the ability to assist both. Those that have obtained a reply to their e-mail are being met with confusion and prolonged delays.
The disappointing information comes sizzling on the heels of the newest Alan Wake 2 sport replace that did handle to repair greater than 200 points. Replace 1.000.008 included fixes for progress blockers, map points, and animation issues, in addition to including enhancements to lighting and gameplay.
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